LocationMokara Hotel and SpaThe Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.Job DescriptionSummary: To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants, and to greet and seat guests. ResponsibilitiesResponsibilities:
Greet guests when entering the restaurant with a pleasant smile and superior customer service
Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
Answer phone and record reservations in accordance to MOS standards and/or Forbes standards
Control high volume outside of restaurant
Monitor dining rooms for seating availability, service, safety and well being of guests
Assist servers when needed
Thank every guest upon departure, invite them to return, and wish them a fond farewell
Assist service operations
Must have full familiarity with menus
QualificationsRequirements:
Be committed to providing exceptional customer service
Must have strong verbal and written communication skill
Prior host experience preferred
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
Flexible Scheduling to include nights, weekends, and holidays
Must have alcohol training certification (TABC) and food handlers training certification
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transpformattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job LocationsUS-TX-SAN ANTONIOPosted Date3 hours ago(12/6/2024 5:07 PM)Requisition ID 2024-117052 of Openings 2Category (Portal Searching) Food & Beverage
